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FAQ

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 Twig Pencils™ 

 

Q: How much core is inside a pencil?

A: There is over 3 inches of total usable core inside all of lines* of Twig Pencils™...an industry leader.  There is 7 inches of core inside The Paper Pencil Collection™.

Q: What is the inner core of the pencils?

A: The inner core is a non-toxic mixture of clay and wax with pigment added. The graphite pencil contains no lead.  

Q: Is the inner core safe for children?

A: Yes, the inner core meets PMA safety regulation and are non-toxic and safe for children to use.

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PMA Safety Information

Q: Where are the pencils made?

A: All of the harvested resources for our pencils are found and Made in the USA. 

Q: How do you sharpen the pencils?

A: All of our lines of pencils can be sharpened using a hand-held manual pencil sharpener.

Q: Do you make left-handed paper pencils?

A: Yes, left-handed pencils are available from The Paper Pencil Collection™ so that print or photos can be read while writing or drawing.

Q: Do you cut down any trees to make the pencils?

A: No trees are cut down to make our Twig Pencils™. Recycled 100% cotton cloth & vintage papers are used to make The Paper Pencil Collection™.

Q: Do you do custom orders?

A: Yes, custom orders are accepted. 

Q: I have a shop. May I purchase wholesale?

A: Yes, retailers and others may purchase wholesale. Additonal information is available here:

Wholesale Information

Q: Are Net 30 terms available?

A: No, Net 30 terms are not available to retailers. Payment is due at the time of your order.

Q: Do you accept credit cards?

A: Yes, a secure payment may be made with any major credit card directly on our website. You have the option of making a secure payment through  PayPal® and Stripe®. 

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Q: Do you ship Internationally?

A: Yes, shipments are made worldwide by USPS First Class International or Priority Mail. 

 

Please fill out the form below for answers to additional questions.


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   RMA Number
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